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25 October 2013

Quarter 3 Jaguar Award


Quarter 3 Barretts Canterbury Jaguar Award

Barretts have the great news that Barretts Canterbury Jaguar has received The Region 10 Outstanding Customer Service Award for Quarter 3. Previously claimed by Barretts Jaguar Ashford, it has been a great achievement for the Canterbury team finishing above objective on 7 of 8 of the key scores. Score examples include; Right First Time where 99% claimed Yes, Explanation of Repair where 72% gave 9 or 10 out of 10 and Overall Satisfaction where 76% gave 9 or 10 out of 10.

Barretts Jaguar Canterbury did not only accomplish the top spot for their region, but also ranked 15th nationally!

For the third quarter running now, Barretts Jaguar has been the winner of the region 10 Outstanding Customer Service Award won by both Ashford and Canterbury.

Huge congratulations to Charli Elvy (Jaguar Service Advisor), Gary Firell (Jaguar Service Manager) and all of the Jaguar Team who have worked hard to obtain this achievement. The results reflect that Barretts Jaguar has been consistent with the service delivered to customers and Barretts as a group will continue to strive and dedicate the business to make every endeavour to deliver a service our customers expect.


Gary Firell pictured here receiving the award from Martin Surman, Regional Aftersales Manager.

We hope that Quarter 4 will be just as successful for Jaguar and the Barretts group and look forward to future achievements within the business.

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